Return Policy

Return Policy

Thank you for shopping at Jen's Designer Deals!

To be eligible for a refund, items must be returned within 14 calendar days of purchase. Please ensure that the product is in its original condition—undamaged, unworn, and with all tags and packaging included. Please note that merchandise marked as Final Sale cannot be returned or exchanged.

Refund Process:
Once we receive your returned item, our team will inspect it and process your refund. Refunds will be issued to the original payment method used at checkout. For credit card transactions, please allow 3 to7 business days for the refund to appear on your statement.

Eligibility:
Please be aware that if the item is damaged or if the return is initiated after 14 calendar days, you will not be eligible for a refund.

Shipping Costs:
If you choose to return an item via shipping, you will be responsible for the return shipping costs. Your refund will be processed upon receipt of the item(s).

Final Sale Items:
For your reference, all undergarments (including Hollywood Fashion and Nippies), Rock Your Hair products, jewelry, and scarves are FINAL SALE and are not eligible for return.

If you have any questions or require further clarification, please don’t hesitate to contact our customer support team.